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We will send notification of your new recertification due date before it is time to recertify. You can also select Documents, then Payment Schedule in your Nelnet.com account to view your updated payment amount and schedule. If you’re ready to put student loans in your rearview mirror, Nelnet Bank student loan refinancing offers low rates and flexible terms to help you start getting ahead. Sign up for early information about our private student loans when they become available. Our smart student loans will help you meet educational costs and achieve educational goals – whether for graduate, undergraduate, MBA, law, or advanced health professions degrees. … Other options may be available. A non-capitalizing administrative forbearance was applied to your account to bring it up to date before the CARES Act forbearance was applied effective March 13, 2020. You will receive a billing statement about three weeks before your payment is due showing your due date and the payment amount. Of many exciting things happening at Nelnet Bank, we’re especially excited about your big dreams. However, if you consolidate, after the 0% interest rate period ends after January 31, 2021, the interest rate on your loan may be higher than what you were paying before you consolidated your loans. CALL 844-577-3338. It is important to note that any unpaid interest may capitalize (be added to your account balance) at the end of the natural disaster forbearance. Accounts that start with an E are owned by ED and are eligible for a suspension of payments. Nelnet will provides customer service on your account if you have these criteria. Please call us for assistance at 888.486.4722 from 8 a.m. to 10 p.m. (Eastern) Monday – Friday. Multiple Loans? Wish You Had Lower Monthly Payments? Here’s what this means for your federal student loan(s) if your account number begins with E: Nelnet will continue to keep you informed on this page if the incoming presidential administration or Congress extends these relief measures further or makes additional changes to federal student loan policy. If you are on an IDR plan and your income has changed significantly, you can update your information and get a new payment amount based on your current income. If you have qualifying student loans, you do not need to take any action to have benefits from the CARES Act applied. This means that they will no longer be servicing your student loans in the future. Our call centers are fully staffed by our associates who are working from the safety of their home. Lost Your Job, and Need Temporary Deferment? Built on Nelnet’s solid foundation of more than 40 years of student loan expertise and success, U-fi From Nelnet provides private student loans to help students make smart financial choices and accomplish their educational goals. Yes, your loans will be placed into administrative forbearance. This system and equipment are subject to monitoring to ensure proper performance of applicable security features or procedures. This means that your first payment will not be due until after January 31, 2021. You can log in to your Nelnet.com account at any time to see your loan status. However, if you had any unpaid, accrued interest before March 13, 2020 (when the COVID-19-related administrative forbearance began), your outstanding interest may capitalize after January 31, 2021. As of March 31, 2020, Nelnet was servicing $185.5 billion of … If you opt out, payments will be due every month and you’ll receive either online or paper billing statements, depending on your communication preference you have selected on your account. Check Customizable Marketing Support Your goals are unique – your marketing should be too. Nelnet (or its affiliates) is compensated by Union Bank and Trust Company for the referral of prospective U-fi From Nelnet student loan customers. We have decades of loan servicing experience and manage $221.0 billion in government-owned Direct and commercially held Federal Family Education Loan Program student loans for 6.9 million borrowers. Nelnet acquired Great Lakes Educational Loan … © 2011-2020 Nelnet, Inc. and Affiliates. The firm, which is headquartered in Lincoln, Nebraska, was founded in 1978. There is no penalty for partial (less than the normal regular monthly payment amount) payments during the forbearance. Join our waitlist, and we’ll let you know when our student loans … We Can Help! About Nelnet Student Loans. Here are some things to keep in mind during this forbearance period. We also placed a natural disaster forbearance on your account to postpone payments. Nelnet, a student loan company based in Lincoln, Nebraska, provides students from grades K-`12 through college an extensive range of educational services. Yes, we’re a student loan servicing company – but we do far more than that. Nelnet, Inc., is a United States-based conglomerate that deals in the administration and repayment of student loans and education financial services. Any unpaid interest was not capitalized when the administrative forbearance was applied to your account to bring it up to date. You can call us at 866.426.6765 for information about how your loan balance, interest rate, and total amount to be paid would change if you consolidated into a Direct Consolidation Loan. By partnering with Nelnet Bank, you’re reducing loan debt for students, employees, and clients. On March 20, 2020, the U.S. Secretary of Education directed FSA to provide the following relief on ED-owned federal student loans: On March 27, 2020, Congress passed, and the president signed into law, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), which provides for the above relief measures through September 30, 2020. of Ed/Nelnet. Accounts that start with a D or a J are owned by a bank, credit union, or other lender and are not eligible. WARNING This system may contain government information, which is restricted to authorized users ONLY. Provides customer service for student loan borrowers, technology related to student loan customer service, and outsourcing services for guaranty agencies. Total Student Loan Amount $ Finance Term (Years) 5 7 10 15 20 25 ... are trademarks or service marks of Nelnet, Inc. All loan programs and terms are subject to change or may be discontinued at any time without notice. Our smart, flexible student loans will help them come true. You can make payments during the forbearance and prior to entering repayment if you wish to avoid capitalization of some or all of the outstanding interest that accrued on your loans prior to March 13, 2020. Check Easy-To-Implement Programs Deposit products offered by Nelnet Bank, Member FDIC. However, Nelnet also provide customer service for other lenders’ loans including loan from the Department. You can log in to your Nelnet.com account at any time to see your loan status. We provide customer service on your federal student loans, so we answer your questions, offer solutions if you're having trouble paying, and process your payments. The system will become a single, centralized platform as early as December 2020 — when contracts end for current servicers like Nelnet and Great Lakes. He joins Nelnet Bank from Sallie Mae Bank where, as Chief Credit Officer, he led credit risk management functions and launched personal loans and credit card products. ABOUT. The interest rate remains at 0%, effective March 13, 2020, through January 31, 2021. Accounts that start with a D or a J include commercial student loans owned by a bank, credit union, or other lender and are not eligible for relief offered under the CARES Act. If monitoring reveals possible evidence of criminal activity, such evidence may be provided to law enforcement personnel. It's our goal to provide the best service possible to you. Your Student Loan Servicer. Smarter Student Loans for Smarter Student Borrowers. We’re also a professional services company, consumer loan originator and servicer, payment processor, telecommunications innovator, and K-12 and higher education expert. Get details on all of your federal student loan(s) with Nelnet and other loan holders and servicers online by logging in to StudentAid.gov. We're here to make your student loan repayment as simple as possible. 250   |   Draper, UT 84020. Real people are here to help, 7 a.m. – 8 p.m. Central, Monday through Friday. To replace the old servicers, five new companies will shoulder most of the federal student loan portfolio: EdFinancial Services. To opt out, you can contact us or email us at Help@Nelnet.net. Find out how Federal Student Aid partners with loan servicers to be here when you need help. In June 2009, the Education Department awarded Nelnet student loan servicing contracts. My loans were sold to Nelnet by my state around 2016 and at that time I owed $10,850 between the two. Then you’ll be eligible for a non-capping administrative forbearance to cover past due payments (to bring your account up to date) along with a non-interest capitalizing disaster forbearance to suspend payments until January 31, 2021. These benefits were applied automatically, effective March 13, 2020. One had a balance of $7,424 and the other had a balance of $3,430. SERVICES. If that occurs, your new regular monthly payment amount will be reflected on your monthly billing statement and in your Nelnet.com account. Nelnet and Commercial Lenders Offer Assistance, Make sure your contact information is up to date in your Nelnet.com account, Department of Education Accessibility Statement. Technically, you can't refinance your loans directly through NelNet, but that doesn't mean that refinancing is off the table—you'll just have to do it … NelNet, short for National Education Loan Network, is a company that services federal student loans. By refinancing your federal student loans into a Nelnet Bank Student Loan Refinance, you are converting them from a federal loan to a privately owned loan. It's possible Nelnet owns your student loan(s). All U-fi From Nelnet student loan programs are subject to approval by Union Bank and Trust Company and may not be available in certain jurisdictions. We’ve been taking proactive steps to protect our associates and communities and are prepared to serve our customers as the situation evolves with the coronavirus (COVID-19) pandemic. Nelnet is a student loan servicer that works with millions of borrowers in the United States and Canada. HOW IT WORKS. Such monitoring may result in the acquisition, recording, and analysis of all data being communicated, transmitted, processed, or stored in this system by a user. On December 4, 2020, the U.S. Secretary of Education directed FSA to extend these relief measures once again, through January 31, 2021. Nelnet Is a Servicer to Federal Student Aid. Before you refinance your federal student loans with us, take special consideration of the current and potential future benefits of your federal student loans, which may be forfeited. Estimate your monthly payment to find the best student loan refi for you. NELNET IS STUDENT LOAN SERVICER. Nelnet Bank, and any associated logos or design marks, are trademarks or service marks of Nelnet, Inc. All loan programs and terms are subject to change or may be discontinued at any time without notice. You can also mail payments for your account beginning with an E to U.S. Department of Education, P.O. Nelnet Diversified Services. Certain restrictions and limitations may apply. Nelnet, along with the U.S. Department of Education (ED) office of Federal Student Aid, is monitoring relief measures for federal student loans pertaining to the COVID-19 pandemic national emergency. To see if your loans are eligible, find your account number by either looking at your billing statement or by logging in to your Nelnet.com account and going to Loan Details. F.H. The servicer processes your payments and helps you navigate paying back your loans, in addition to answering any questions you might have about your student loan account. (See, set interest rates to 0% for a period of 60 days, Request an administrative forbearance via. Federal student loans provide special benefits that several different loans don’t. I currently have my student loans, $18,123.71 worth, through Dept. © Nelnet Bank document.write(new Date().getFullYear())   |   13907 S. Minuteman Dr., Ste. Make sure your contact information is up to date in your Nelnet.com account. Please know that you can also access your accounts 24/7 on our website, mobile app, or automated voice response system to: You can find answers to other questions you may have in our FAQs. Hard Time Making Payments? If you would like to enroll in an IDR plan for the first time, visit StudentAid.gov/idr, choose “Apply Now,” and start the application. All Rights Reserved (Nelnet Servicing, LLC NMLS ID# 1508613. Auto Debit Savings We’ll knock .25% off of your interest rate when you enroll in auto debit. The page includes information about relief to federal student loan borrowers, including those who have defaulted on their federal student loans. Our smart student loans will help you meet educational costs and achieve educational goals – whether for graduate, undergraduate, MBA, law, or advanced health professions degrees. Nelnet Student Loans has a partnership with the Department of Education that allows them to act as a servicer of federal student loans for millions of US borrowers. Federal Student Loan Servicers, Nelnet and Great Lakes, did not have their contracts renewed with the Department of Education. No. Unauthorized access, use, misuse, or modification of this computer system or of the data contained herein or in transit to/from this system constitutes a violation of Title 18, United States Code, Section 1030, and may subject the individual to civil and criminal penalties. Want To Lower Your Nelnet Student Loans? It is very possible that Nelnet owns your loan. On December 4, 2020, the U.S. Secretary of Education directed FSA to extend federal student loan relief measures through January 31, 2021. You have a network of support to help you succeed with your federal student loan repayment. During this disaster forbearance, Nelnet will: Interest will continue to accrue at the rate shown in your promissory note during a discretionary forbearance, an administrative forbearance, and/or a disaster forbearance, but the interest during this relief period will not be capitalized to the outstanding principal balance at the end. Check Unmatched Student Loan Expertise 40+ years in the business. Note that entering repayment is a capitalization event, which means any interest that accrued on your loans prior to March 13 will be capitalized (added to the principal balance) at the end of your grace period. Continuing to make payments through January 31, 2021, could help you pay down your loan balance more quickly because the full amount of a payment will be applied to principal once all interest accrued prior to March 13, 2020, is paid. Join our waitlist, and we’ll let you know when our student loans are available. Yes. ANYONE USING THIS SYSTEM EXPRESSLY CONSENTS TO SUCH MONITORING. After you graduated, the U.S. Department of Education passed your loan off to a loan servicing company to … The health and well-being of our associates and customers is very important to us. One benefit is the ability to qualify for Student loan forgiveness under special circumstances, the government might forgive half, or all, of your federal student loans. Yes. Nelnet (short for National Education Loan Network) is the fourth largest company that services federal student loans, behind AES, Great Lakes, and Navient. The company is headquartered in Lincoln, Nebraska.. Nelnet, Your Student Loan Servicer Nelnet works with the Department of Education (Department) to help you achieve your educational goals. The number of months your loan(s) remains in the COVID-19-related administrative forbearance will continue to count toward Income-Driven Repayment (IDR) forgiveness and Public Service Loan Forgiveness (PSLF), provided all other qualifying factors are met, even though no payments are required through January 31, 2021. Some of these will apply to all borrowers, and some will apply to borrowers in particular circumstances. In truth, proposed class members’ loans were actually private commercial student loans owned by banks, credit unions or other lenders, and ineligible for CARES Act relief, the case says. Remember that federal student loan you signed up for? For example, if your loans entered repayment on April 15, 2020, you will receive a forbearance from April 15, 2020, through January 31, 2021, and the interest rate on your loan will be 0% during this period. We're in this together. However, these other options are available. If you opt out of the forbearance and then experience a change in income, please contact us as soon as possible to discuss options, such as enrolling in an income-driven repayment (IDR) plan to lower your payments or opting back in to the administrative forbearance that ends January 31, 2021. Your account will be updated to reflect the new extension and you will not have to make payments through January 31, 2021. If you wish to make payments, you can do so anytime during the COVID-19-related administrative forbearance. If there was any unpaid, accrued interest on your account before the forbearance was applied, it may be necessary to recalculate your regular monthly payment amount after the forbearance ends. You can also visit Federal Student Aid’s Coronavirus (COVID-19) information page at StudentAid.gov/coronavirus. Nelnet is a student loan servicing company contracted by the Department of Education to service direct and Federal Family Education Loans. Private student loans, student loan refinancing, and life and disability insurance to assist students and families. No. CLICK TO CALL. When the administrative forbearance ends on January 31, 2021, you will be placed back into the cancer treatment deferment. Please contact us so we can look at your specific circumstances. After you confirm an obligation to repay the debt on defaulted loans, Nelnet will place an interest capping, discretionary forbearance on your loans to reduce your delinquency to less than 270 days past due. You will receive administrative forbearance (and your loans will remain at the 0% interest rate mentioned in the section above this one) for any period after your loans enter repayment between March 13, 2020, and January 31, 2021. On August 8, 2020, President Trump directed the Secretary to continue to suspend loan payments, stop collections, and waive interest on ED-held student loans until December 31, 2020. The 0% interest rate period and administrative forbearance are currently set to expire on January 31, 2021. The company is based in Lincoln, NE and provides a wide range of educational services to students from grades K-12 through college. To do so, visit StudentAid.gov/idr, choose “Apply Now,” and then start the application by choosing the button next to “Recalculate my monthly payment.” After the administrative forbearance ends on January 31, 2021, your monthly payments will resume at the new amount. By entering your email address, you will receive email updates from Nelnet Bank. Certain restrictions and limitations may apply. Nelnet provides customer service for federal student loans made by the Department of Education and for other lenders, and we are happy to help any way we can. No interest will accrue through January 31, 2021. Get help with your nelnet loans, and lower your payments. Nelnet, along with the U.S. Department of Education (ED) office of Federal Student Aid, is monitoring relief measures for federal student loans pertaining to the COVID-19 pandemic national emergency. A proposed class action claims Nelnet has misled certain student loan borrowers into believing they had federally backed loans eligible for relief under the CARES Act. Any time you have questions you can call us. Review other options such as an Economic Hardship or an Unemployment Deferment as you may qualify for an interest subsidy with a deferment but not a forbearance. Yes, if both the borrower and co-maker request the forbearance within seven days of each other. Box 2837, Portland, OR 97208-2837. Exiting the COVID-19-related administrative forbearance will not cause outstanding interest to capitalize. In addition, when you consolidate, any outstanding interest will be added to your principal balance (capitalized). A subsidiary of the Lincoln-based financial services company has been picked to service a $10 billion portfolio of student loans. Mr. Pedersen is responsible for the credit strategy, policy, and analysis of the bank’s loan portfolio, as well as data analytics, fraud prevention, and ensuring best practices within the consumer loan portfolio. We're here if you need us. We’ll notify you via mail or email to remind you that you will need to start making payments again. Nelnet Loan Servicing Nelnet Loan Servicing delivers high-quality, customer-focused loan servicing through our process-based business operations and proven, secure technology solutions. If you consolidate, you will also lose credit for any qualifying IDR or PSLF payments you may have previously made. Nelnet Student Loans. In addition to having its own portfolio of student loans, Nelnet also services loans … You can: If you call us, in most cases, we can apply a non-interest capitalizing disaster forbearance to your account, along with an administrative forbearance to cover payments up to 269 days past due. This means we: Process your monthly payments; Help you find lower monthly payment options; Guide you … Nelnet Student Loan Forgiveness. Log in to your Nelnet.com account and select Make a Payment, or mail payments for your account beginning with an E to U.S. Department of Education, P.O. Nelnet is one of a select number of student loan servicers that have contracted with the United States Department of Education to manage federal student loans.This means if you have taken out a federal student loan, you could have Nelnet assigned to you as your servicer. Please visit the page regularly for updates. Find out how Federal Student Aid partners with loan servicers to be here when you need help. Pretty heroic, if you ask us. Support You Can Trust You can visit StudentAid.gov to see a list of our trusted federal student loan servicers , all of which are fully vetted. Nelnet Financial Services. Nelnet is getting a big new student loan feather in its cap. The CARES Act applies only to federal student loans owned by ED. Since auto debit is suspended during the COVID-19-related administrative forbearance, you can make one-time payments online or via mail. If you’re working to repay your federal student loans, there’s a decent chance you’ve been assigned to Nelnet student loan servicing. Hi, We’re Nelnet. Cancer treatment deferment annual recertification due dates occurring between March 13, 2020, and March 31, 2021, are all now due no sooner than March 31, 2021. If you want to make payments during the COVID-19-related administrative forbearance, simply log in to your Nelnet.com account and select Make a Payment. … However, we also act as a student loan servicer — in other words, we provide customer service on behalf of many lenders and the U.S. Department of Education (ED). If you are interested in avoiding the capitalization event you may contact your servicer in advance to remit payment(s) to satisfy the interest owed prior to March 13th. Share the forbearance status with credit reporting agencies, Check your account balance and loan status, Get your IRS Form 1098-E for the amount of student loan interest you paid last year. If you have NelNet loans, you might have considered refinancing as an option to get a lower interest rate or monthly payment. Box 2837, Portland, OR 97208-2837. Note, you will not receive a monthly billing statement during the forbearance, but you can view your account details when you log in to your Nelnet.com account. 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