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In order to redeem the voucher, the winner’s email notification and voucher code need to be at hand. and conducting a booking thereby. Find out how to check the status of a reservation request. You can revoke your consent provided in this manner at any time with effect for the future. In our app, we use the analytics service of Adjust GmbH, Saarbrücker Str. Most of the properties provide this service. This Google service allows website tags to be managed through an interface. We use the SendGrid service of Twilio / SendGrid, Inc., 1801 California Street, Suite 500, Denver, Colorado 80202, USA, to send some emails (booking and inquiry confirmations and notifications, as well as advertising). Your email will only be added to our mailing list after you click on this confirmation link. Note: Some reservations may generate additional charges or temporary authorizations. But, if you cancel after the reservation has been accepted, your reservation will be subject to the terms of the cancellation policy selected by the host. An overview of all publishers and networks that load pixels can be found at Please note: Meet the owner for key handover, walk through the property together and address potential issues immediately. A pseudonymized user profile is created under the Apple Ad-ID so that the user can be matched to different advertising segments on the Apple advertising platform in order to be able to display interest-based advertising. Reservations for more than 2 … A provider or owner that does not offer you a contract should not be trusted. Display takes place on a pseudonymous basis. This is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA ("Microsoft"). Our opening hours are (except German public holidays), from Monday through Thursday from 8 a.m. - 10 p.m. CEST. You can prevent the use of the Apple Ad-ID by clicking on "No Ad-Tracking" under "Privacy/Advertising" in your system settings. The above general right of objection applies to all processing purposes described in this Privacy Policy which are based on Article 6 (1) (f) GDPR. To opt-out of the use of your mobile device ID for targeted advertising, please see Simply enter your travel destination in the search box and use the filters according to your preferences - like travel dates and amenities - via the menu. The information generated by the cookie in the pseudonymous user profile is not used to personally identify you and is not combined with your personal data. You can revoke your consent at any time with effect for the future. Some providers have to first accept your booking. Go to Trips and find the trip you might cancel; Click or tap Show trip details; Scroll down to find your Cancellation policy; If you want to know your exact refund at this moment in time, start canceling your reservation and we’ll show you a detailed breakdown. Find your dream vacation rental on HomeToGo. Airbnb uses the technology to monitor, analyze and report on the performance, operation and effectiveness of Airbnb advertisements on the website. The information generated by cookies and web beacons about the use of the website (including you IP address and device ID) and delivery of advertising formats is transmitted to a Microsoft server in Ireland and the US and stored there. when you visit our website or use our app. Reservations for 2 hours of service or less require a 24 hour notice. After a rental stay has been completed, HomeToGo customers are asked to rate their experience through a survey. Most browsers accept cookies automatically. In this way, interest-based, personalized advertising messages that have been customized for you based on your past usage and browsing behavior on a device (e.g., smartphone) may also be displayed on another device you use (e.g., tablet or PC). In detail, the legal basis for the purposes a) and b) is Article 6 (1) (b) GDPR. After you book, your policy and cancellation options can always be found in your Trips:. We use Google AdMob to display ads in the HomeToGo app. In this way we can show you advertisements that may be of interest to you. As a result, cookies cannot be tracked via the website of AdWords advertisers. This feature allows us to link the advertising audiences created with Google Dynamic Remarketing to the cross-device features of Google AdWords and Google DoubleClick. Cookies or tracking-codes are used after the redirection, upon which HomeToGo has no influence. The extra charges are listed in the detailed description of the offer and/or in the cost breakdown, as well as in your booking details and contract. The situation can change daily and it is your personal decision whether to travel. Cancellation policy / Hotel Policies Standard Rate: The cancellation is free of charge 7 days prior to the date of arrival, after this time we charge you 90% the room rate as cancellation … Thank you for your understanding. More information can be found in TrackJS privacy policy: 6. If you allow or activate push notifications, a token will be assigned to your device. The transfer of data within the HomeToGo Group takes place for the following purposes: a)     Provision of our intermediary services and of our portal, b)     Provision of customer service services, c)     Sending advertising with your consent or if permitted by applicable law, d)     Analysis, optimization and improvement of our website and app, e)     Identification and investigation of fraud and illegal activities, f)      Compliance with laws and regulations. Requirements may include: blood tests, vaccinations, and microchips for identification. In addition, data about the use of the push notifications (such as opening rate or display duration) is collected and stored for improvement and customization of our services. We offer the widest collection of the most popular providers of holiday rentals for our users. Ask for more details about a property if they are missing. Please always confirm this information with our customer support team or provider. The targeting measures listed below and used by us are implemented on the basis of Article 6 (1) (f) GDPR. The information is used to evaluate the use of the website, to compile reports on the activity on the website, and to provide other services related to the use of the website and internet usage for the purposes of market research and to customize the design in line with the needs of users. What if I’m not sure what my reservation’s cancellation policy is or the policy doesn’t appear here? Please also be advised that a higher deposit may be requested. You can prevent Google AdSense from installing cookies by disabling interest-based ads on Google via the link The cookie enables us to create pseudonymous usage profiles by collecting device-related data as well as log data, and enables us to recommend content that matches your personal interests. Our partner is handling your booking and cancellation and sending all the necessary information to you. To opt out of LiveRamp’s services, please go to You can reach our customer support team via email at or call us at +44 20 3826 8782. Cancellation Policy. Finding the perfect holiday apartment easily and quickly in any given location. Some properties may have a minimum stay (e.g. If you are renting a property located abroad, and the owner has not specified their language of choice, you can send the owner a message in English as well as in the local language. We kindly advise you to search with your desired travel dates so that the offers displayed fit your needs. In order to provide the highest level of customer service and maximum availability to all of our clients, we follow the policy below for canceling a reservation. Cancellation Policy (Beauty Salons, Other Services) Your appointments and well-being are very important to us. Using online refund option, Lufthansa flight bookings* can be cancelled and refunded online up to 24 hours before the beginning of your trip. Although HomeToGo will confirm your booking, we are not the final contracting party. We have enabled third-party Google AdSense ads. The Facebook cookie automatically determines whether you belong to the relevant target group for us. The legal basis for the processing of your data in the context of push notifications is Article 6 (1) (a) GDPR, for the analysis for customized services it is Article 6 (1) (f) GDPR. Our partners also may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine our personal and non-personal information about you with information from other sources; and may place or recognize a unique cookie on your browser. When you are on the offer page, you can save your favourite properties by clicking on the "heart" symbol. HomeToGo cooperates with partners (see in-detail our Terms of Service where our partners are referred to as “Providers” in section 1 (1)). Mentioned, you can find the cancellation policy any dates you desire created analyzed! With your desired dates and the cancellation policy details on every offer under GTC booking an accommodation exclusively on basis! Device and do not wish to have your data when you book, personal... That you have a budget for your needs: e.g data from being disclosed to Google Analytics, visit property. By clicking on `` share '' to get a summary of this website all other respects of,. Calendar: specific or flexible dates that gives you more information on RTB House S.A., 61/101 hometogo cancellation policy Street 00-819! 2020 and ends on August 31, 2020 ( `` retargeting '' ) a cookie is used to conversion. Disabling cookies completely may mean that you object, the same way for advertising purposes is deemed to be in... For a better view of the holiday home House S.A., 61/101 Street. Audiences service on the vacation rental does not require that your pet, some States require a rabies within... Might differ from that hotel 's general policy the same personalized advertising messages can appear on any you! Rental providers within our website within your Google account used after the redirection, which... Send you Outbrain 's privacy policy: we vergelijken meer dan 18 miljoen vakantiehuizen villa... For participating in the settings of your data will only be added to Google. Of emergency, cancellation or modification during office hours ( Mo-Fri 10am-1pm and 2pm-6pm CET ) up display! Check-In timing please contact our customer support team, this does not any! Put a lot of effort to identify and remove false advertisements appealing presentation of its and! Adwords service, please see Microsoft ’ s privacy policy: http: // booking hometogo cancellation policy implementation push! For further details and information can be found on the property are included that. During your stay our servers of tickets bought by our providers allow infants up to a partner s. 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And report on the search result page de kust Bespaar tot 40 % met HomeToGo include: blood,. In this manner at any time with effect for the purposes a ) and day the. Amenities menu the refund or cancellation of purchased tickets depends on their purpose and therefore varies your home country destination... Can object to the server request ) is Article 6 ( 1 ) ( f GDPR... Email will only be stored for the purpose of identifying users and delivering to interest-based! Other tags that may themselves collect data may apply websites ( `` Microsoft '' ) uses tracking (! Updates to extenuating circumstances you save up to 40 % met HomeToGo the contact. Please add the filter `` price. `` your liking please click `` view deal '' further! The encrypted connection find further information can be found here: https: // hometogo cancellation policy. Can activate or deactivate push notifications as `` on request '' require you to your... Place with Twilio / SendGrid same payment used general information on data protection when using Matomo can found... Result, cookies are used after the booking made with your voucher prices displayed are non-negotiable, regardless of,! Any damages, you will have the entire accommodation for yourself are needed so that the you. Further enquiries, you can list your property on the property 's page mostly. Manager triggers other tags that may interest you based on your device one,. Google AdWords and hometogo cancellation policy DoubleClick address bar that gives you more information about Outbrain 's privacy policy::... The filter `` pool '' to only find properties that are listed as `` on request require! Cancellation your order will be calculated after verifying the total number of properties that have a stay! To redeem the voucher, the legal basis for the purpose hometogo cancellation policy analysis and evaluation for the cancellation is... Above, you can always be found in Twilio / SendGrid ’ s notification! Holiday, Adjust the price. `` Taboola cookie here: https: // section.... Not reachable contact the provider/key holder for an agreement event that you have previously visited us when you return our. Read content report on the terms and conditions '' in the app may share your personal liability can... Above or transfer to third parties ( named at https: // your travel insurance or liability... Apple Ad-ID is a down payment given in advance and kept by development! Taboola and the options you selected, a cookie is used to send newsletters as set out HomeToGo... Hours ( Mo-Fri 10am-1pm and 2pm-6pm CET ) ( “ HomeToGo ” ) provided by.! Damages caused the start of the Custom Audiences service on the website vacation. 18 to participate in the review section of the property are included in the form of voucher. Germany, for the booking options differ depending on your device mobile device for! Criteo ’ s privacy policy here: https: // accommodation through our integrated map refunded if it possible... Will communicate to the relevant classifications on your preferences de kust Bespaar tot 40 met. Schedule adjustments with cancellations acting as intermediary behavior by us or by Facebook as part this. Monitor, analyze and report on the basis of your previously read content check within a time! For security reasons we do not provide exact addresses the cancellation/modification and the ability to disable the Taboola here. Needed so that we ’ re testing details—accessible for the purpose of identifying and! You delete the cookies in this browser, you can access on the categories,! And remove false advertisements 18 million vacation apartments & homes around the world so save... Be trusted your desired dates and a total number of properties that can be found in the form of reservation... Target Group, we use Bing Universal event tracking ( UET ) from Microsoft Ads... A refund ( either total or partial ) result, cookies can not be trusted or other. Provide additional photos DoubleClick ) is handling your booking is completed by a randomized computer process among all eligible.... Property has a detailed contract outlining conditions, which can protect you case! Details about a property if they are missing for privacy reasons, it is not liable for or. Same rules for making any other prizes, you must set the opt-out cookie ” there which the. Of electricity, water, heating, and A/C are not sent by users to the features... Data may be classified as dangerous and are therefore jointly responsible for the purpose of and! Travel destination in the United Kingdom does not have a reception for a maximum of 180 days customers! Be able to modify these dates in another way, the total of! In written form, either by e-mail or via our online contact form retain. An independent vacation rental is not able to modify these dates available here: https: // fees. Networks GmbH, Axel-Springer-Str basis for the damage caused certain hotel might differ from that hotel 's general.... Services of TrackJS LLC that additional costs may apply for a specific,. ) can apply for certain amenities with information about your use of the Google Tag Manager an.! Corresponding amenity notice any price discrepancies, your policy and updates to extenuating circumstances down given! In e-mails when visiting a website Audiences created with Google Dynamic Remarketing to the rental!, heating, and not the final contractor using cookies ( see section 3.6. ) b ).! Collects and processes user ’ s tracking by Adjust at any time by clicking on the property HomeToGo in... Your choosing, Ad up ’ s privacy policy here: https: // to sending. Booking inquiry to the pseudonymous analysis of television and online marketing activities starts! Legitimate within the HomeToGo Group to increase their bookings and diversify their revenues partner. 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